Terms & Conditions

Deligoods is operated by Schellhammer Brokerage, S.L., CIF B93210375. Registered business contact address: CC San Roque Club, Local 3D, 11360 San Roque, Cádiz, Spain.

Buying from Deligoods

These terms apply to purchases through the Deligoods online shop. Our business address is CC San Roque Club, Local 3D, 11360 San Roque, Cádiz, Spain. For order support, contact Deligoods on WhatsApp.

Products and prices

Check each product’s pack size, ingredients, allergens and storage instructions before ordering. Prices are in euros and include applicable IVA. Delivery is shown separately before payment. Only products offered through the shop can be ordered online. Discoveries articles are editorial content and do not establish stock availability or a representation agreement.

Orders and payment

Review your basket, delivery address and total before submitting payment. Available payment methods are shown at checkout. We send an order acknowledgement after submission. If we cannot fulfil an order, we will contact you and refund any payment for unavailable goods; substitutions require your agreement.

Delivery

Initial online delivery covers mainland Spain. Orders containing butter travel with SEUR Frío, including mixed baskets. Oil-only orders use TIPSA. Delivery charges include IVA. International sourcing and supply enquiries can be discussed separately through WhatsApp.

In-stock orders are normally dispatched within two working days of payment confirmation, excluding weekends and public holidays. Dispatch means handing your order to the carrier; it is not the delivery date. Carrier transit estimates are additional and may vary by destination, collection schedules, weather or operational disruption. Any delivery estimate is indicative unless we expressly agree a specific delivery date before you order. If timing is essential, contact us before purchasing. We will notify you of any known dispatch delay. If your parcel is delayed, contact Deligoods on WhatsApp so we can investigate with the carrier and arrange an appropriate resolution. These estimates do not limit your statutory rights concerning delivery, cancellation, refunds or goods damaged in transit. Please provide a complete address and ensure someone can receive refrigerated goods. Refrigerate butter promptly and follow the product label.

Returns and problems

Our Returns & Refunds policy explains withdrawal, chilled products and help with damaged or incorrect goods. Your statutory consumer rights remain unaffected.

Contact

Email:

For questions, complaints or order assistance, message Deligoods on WhatsApp, quoting your order number where available.