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These general purchase conditions governing the acquisition, through www.deligoods.com website by customers regarding the products offered on the website.

Data identifying the company responsible for the website below:

Trade name: DELI GOODS
VAT: ESB93210375
Web Address: www.deligoods.com

Alcoholic beverages may only be purchased by users that are over 18 years old.

To purchase via the Website, visitors need to register as a user and accept these terms and conditions. This acceptance implies the acceptance without reservations of all general purchase conditions, published by Deli Goods at the time the customer accesses the store. However, you explicitly accept, without exception, that access to and use of the web store is at your own risk. Official claim sheets will be available to customers at the headquarters of the company or in writing to the customer service department via e-mail: info AT deligoods DOT com or via telephone +34 69 3 59 38 65.

ARTICLE 1: Nature of the virtual store

Our products are intended for end users in the sense established by Law 26/1984, of July 19, for the defense of consumers and users, and thus for the customer’s own consumption or persons on behalf of which the client must be legally authorized to act. The client must declare to be of age and have the legal capacity to be bound by these Terms and must accept expressly and without exception that access to the purchase and use of the website are under your responsibility. Deli Goods reserves the right to modify at any time without prior notice, the presentation and layout of the website and to temporarily or permanently suspend access.

ARTICLE 2: Registration on the website

Customers can freely access the website, but need to register in order to make a purchase. Account details can be found in “My Account”. From this point, you will be a Deli Goods customer. The access codes (email and password) are personal and not transferable, and is the responsibility of the customer to care. In addition, the customer is solely responsible for the loss, theft or unauthorized use of your password and for any consequences that may arise. In any case, the client can access data, rectify and cancel through the “My Account” section or via the customer service helpline. Customers can also receive email messages, SMS or email with information about Deli Goods promotions, benefits, and discounts or special offers.

ARTICLE 3: Assortment and prices

Deli Goods offers a wide and varied range of gourmet products. From your computer, the client can purchase these products without having to travel. Deli Goods guarantees the price of day you ordered, regardless of the delivery day, so that the client can enjoy the offers available at the time of ordering, although, at the time of delivery, these agreements may not be valid. The shop prices include Spanish value added tax (VAT). Deli Goods notifies that the image of the products listed in the online store may vary from the final product delivered. Deli Goods reserves the right to unilaterally modify, in any case and without notice, prices of products and the sale canceled temporarily or permanently.

The validity of the tender shall be deemed to be established in the same web of www.deligoods.com.

ARTICLE 4: Quality

Deli Goods offer all its products with the highest quality and freshness. Select and try products with the same care and attention you would. Check and monitor our products and their distribution from the beginning, from the producer to the final consumer, caring detail, and reach your hands as quickly and maintain all processes optimum storage temperatures.

ARTICLE 5: Home delivery

Home delivery on the Costa del Sol (in particular to Sotogrande and Marbella) is performed by a fleet of fully equipped vehicles for the products arrive in the best conditions. If there are any unforeseen circumstances to the delivery of orders we will contact via your telephone number that you provided to find a solution. At the time of delivery, the customer must sign the delivery note, which is in accordance with the request that has been delivered and accepted. Deli Goods assumes no responsibility for the late delivery of orders when this delay is the exclusive fault of the buyer or the person who must answer civilly. Deli Goods is not responsible DUA rates (customs) for international shipments. For shipments to Ceuta, Melilla and the Canary Islands, the customer will be charged a fee of € 24.83 DUA.

ARTICLE 6: Returns

In accordance with Article 4 of Royal Decree 1905/99, of December 17, customers will have a term of up to 7 days to cancel the contract, whether for claims or refunds without penalty. For perishable goods, the right of return is limited to a maximum of 24 hours of delivery or collection of purchase. Do not forget to have your purchase receipt or invoice with your order number. Moreover, all the rights are exercisable, subject to the provisions of Law 23/2003, of July 10, to ensure the sale of consumer goods.

ARTICLE 7: Method of payment

The customer can order on line by credit card or bank transfer. The total amount of the invoice will be the final amount if the customer has paid in advance with the order. Delivery is made to the person in the name and delivery address indicated on the purchase order, together with the receipt or invoice. You must have, if necessary, to check then load your bank, if you have paid by credit card or bank transfer, and to a subsequent claim, question or query.

ARTICLE 8: Transaction Security

Deli Goods guarantees total security of your transactions, to have the latest technological standards, in terms of protocols and security services. Note that the best guarantee for their safety as a customer, when selecting the method of credit card payment, you will be automatically redirected to the payment gateway of our bank, dedicated to the implementation of technological systems in electronic transactions security, meeting the most stringent safety standards in the handling of credit card data and the like.

ARTICLE 9: Privacy and data protection

Deli Goods is committed to data protection and confidentiality of personal data of users of our website, a file that is recorded in our property insurance. Your data will be stored in a file in order to facilitate the processing of your application, which is used for internal use and inform you of products and services in order to give a more personalized look. In any case be transferred to third parties. In accordance with Law 15/1999, of December 13, Protection of Personal Data (LOPD) customers can exercise their rights of access, rectification, cancellation and opposition of their data by writing to our address email or mailing address.

ARTICLE 10: Customer

Deli Goods offer all its products with the highest quality and freshness. Select and try products with the same care and attention you would. Check and monitor our products and their distribution from the beginning, from the producer to the final consumer, caring detail, and reach your hands as quickly and maintain all processes optimum storage temperatures.

ARTICLE 4: Quality

If you have any questions, complaints or suggestions, please contact the Customer Care Center by email or phone from Monday to Friday from 9:30 to 14: 00 and 5:00 p.m. to 20:30. Deli Goods is available for all users to improve the content and services of our website. We will consider your comments and suggestions to improve the service, and we will be happy to respond as quickly as possible.

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